Work IQ Mail MCP Server
Draft, send, search, and tidy Outlook email from your agent when support, onboarding, and outreach all run through Microsoft mail.
Overview
com.microsoft/workiq-mailtools is an MCP server for the Grow phase that lets agents create, send, reply to, search, and manage Outlook email in your Microsoft tenant.
What is this MCP server?
- Create, send, reply, update, delete, and search email messages
- Work IQ Mail MCP Server version 1.0.1
- Remote streamable-http MCP with required tenant_id
- Fits agent workflows for support triage and launch blasts
- Same Agent365 hosting model as other Work IQ MCP servers
- Server version 1.0.1 (newer than sibling Work IQ 1.0.0 servers)
- Tool themes: create, send, reply, update, delete, search messages
- Required variable: tenant_id (Microsoft Entra)
What problem does it solve?
Toggling between Outlook and your IDE to send updates or dig up customer threads slows every support and launch task.
Who is it for?
Solo builders on Microsoft 365 who run support and lifecycle email in Outlook and want agent-assisted drafts and searches.
Skip if: Teams standardized on Gmail API workflows, bulk cold-email at scale, or builders without permission to send from the target mailbox.
What do I get? / Deliverables
With the Mail MCP server registered, your agent can perform mailbox actions and searches through MCP while you stay in the codebase.
- Agent-callable send, reply, and search on Outlook mail
- Faster support and lifecycle email workflows from the IDE
- Thread retrieval to inform code and docs changes
Recommended MCP Servers
Journey fit
Email is central to user lifecycle and retention work in Grow, while launch announcements and integration testing also depend on it. Lifecycle is the primary shelf for ongoing subscriber and customer mail automation in an M365-centric stack.
How it compares
Outlook mailbox MCP integration, not a Mailchimp-style campaign platform or inbox skill that only reads local files.
Common Questions / FAQ
Who is com.microsoft/workiq-mailtools for?
Developers and operators on Microsoft 365 who want Claude Code, Cursor, or similar clients to work with Outlook mail via MCP tools.
When should I use com.microsoft/workiq-mailtools?
Use it for user onboarding replies, launch announcements, support triage, and searching prior conversations without leaving your agent session.
How do I add com.microsoft/workiq-mailtools to my agent?
Install the remote MCP entry using the MailTools URL, provide tenant_id, complete Microsoft auth, and verify send/search permissions for your mailbox.