Foqal
Give your agent access to Foqal’s AI ticketing on Slack or Teams so customer threads become trackable support work without a separate helpdesk tab.
Overview
Foqal MCP is a MCP server for the Grow phase that connects agents to Foqal’s AI-powered Slack and Teams ticketing via a remote SSE endpoint.
What is this MCP server?
- Remote SSE MCP endpoint on support.foqal.io with per-token URL
- AI-powered ticketing layered on Slack and Microsoft Teams
- Registry version 2.0.1 with hosted remote transport (no local npm stdio required)
- Positions chat channels as the primary support surface
- Enterprise-style support routing without forcing email-first workflows
- 1 remote transport: SSE at support.foqal.io/api/mcp/[YOUR_GENERATED_TOKEN]
- Hosted MCP—no npm stdio package in registry manifest
What problem does it solve?
User questions stay buried in Slack threads with no structured tickets, so solo founders lose context and repeat answers.
Who is it for?
Indie SaaS founders already using Foqal in Slack or Teams who want MCP access for agent-driven support lookups and ticket actions.
Skip if: Builders who need self-hosted-only MCP with no SaaS support vendor or who do not use Slack/Teams for customer support.
What do I get? / Deliverables
Agents and Foqal can work over MCP against a hosted support URL so chat-native ticketing stays organized and AI-assisted.
- Remote MCP connectivity to Foqal AI ticketing APIs
- Agent-accessible support operations without local server packaging
- Chat-native ticket context available inside the coding agent session
Recommended MCP Servers
Journey fit
How it compares
Hosted support-ticketing MCP over SSE, not an in-repo debugging or monitoring skill.
Common Questions / FAQ
Who is Foqal MCP for?
Small teams and solo operators who run Foqal on Slack or Teams and want Claude, Cursor, or other MCP clients to reach ticketing APIs remotely.
When should I use Foqal MCP?
Use it once you are in grow/support mode with recurring customer questions and want agent tools wired to Foqal instead of copy-pasting from chat.
How do I add Foqal MCP to my agent?
Configure the remote MCP URL https://support.foqal.io/api/mcp/[YOUR_GENERATED_TOKEN] as an SSE remote server in your client; obtain the token from your Foqal account.