ServiceNow MCP Server
Connect your agent to ServiceNow across ITSM, CMDB, HRSD, CSM, and SecOps with 400+ tools and opt-in writes.
Overview
ServiceNow MCP Server is an MCP server for the Build phase that exposes 400+ cross-module ServiceNow tools for agents with guarded write and scripting flags.
What is this MCP server?
- 400+ tools across ITSM, CMDB, HRSD, CSM, SecOps, and related ServiceNow modules
- Same safety pattern: WRITE_ENABLED, SCRIPTING_ENABLED, CMDB_WRITE_ENABLED toggles
- Basic or OAuth auth against SERVICENOW_INSTANCE_URL
- @aartiq/servicenow-mcp npm v1.0.2 stdio transport
- 400+ tools advertised across ITSM, CMDB, HRSD, CSM, SecOps, and more
- Package @aartiq/servicenow-mcp version 1.0.2 on npm
- Optional WRITE_ENABLED, SCRIPTING_ENABLED, CMDB_WRITE_ENABLED (defaults false per schema)
Community signal: 30 GitHub stars.
What problem does it solve?
Hand-rolling ServiceNow REST clients for every module slows indie teams integrating agents into IT and customer workflows.
Who is it for?
Developers with a ServiceNow tenant who need wide module coverage via @aartiq/servicenow-mcp without maintaining custom API glue.
Skip if: Builders outside the ServiceNow ecosystem or those who only need a single-table read integration.
What do I get? / Deliverables
After configuring instance URL and auth, the agent can search, update, and orchestrate ServiceNow records across major modules from one MCP registration.
- Unified MCP access to 400+ ServiceNow operations across named modules
- Configurable read-only or elevated write/scripting posture
Recommended MCP Servers
Journey fit
How it compares
Module-broad ServiceNow MCP server (v1.0.2); pair with NowAIKit only if you explicitly need its extra AI toolkit and BYOK features.
Common Questions / FAQ
Who is ServiceNow MCP Server for?
Indie integrators and small IT teams who run ServiceNow and want Claude or Cursor to call ITSM, CMDB, and related APIs through MCP.
When should I use ServiceNow MCP Server?
While building ServiceNow-backed features, automating support queues, or operating incidents where conversational access beats the UI.
How do I add ServiceNow MCP Server to my agent?
npm install @aartiq/servicenow-mcp, configure SERVICENOW_INSTANCE_URL and credentials, set write flags to false initially, and add the stdio server to your MCP config.