Philadelphia Restoration

Returns structured damage assessment for water and fire damage in Philadelphia residential properties. Classifies 13 damage types by severity, provides prioritized immediate safety actions, estimates restoration costs with Philadelphia market rates, and includes neighborhood-specific risk context. Based on IICRC S500/S520/S700 standards and field experience from Philadelphia restoration companies.

• damage_typestringrequiredType of water or fire damage to assess
• neighborhoodstringPhiladelphia neighborhood (e.g., 'fishtown', 'center-city')

Returns Pennsylvania insurance coverage analysis for water and fire damage claims. Evaluates coverage likelihood by HO policy type (HO-1 through HO-6), applies PA-specific regulations including bad faith statute (42 Pa.C.S. § 8371) and Act 119, and provides step-by-step claims process guidance with common denial reasons and appeals strategies.

• causestringSpecific cause of damage (e.g., 'frozen pipes', 'grease fire')
• damage_typestringrequiredType of water or fire damage
• policy_typestringHomeowner's insurance policy type (default: HO-3)

Returns Philadelphia-area restoration cost estimates broken down by service type. Includes per-unit pricing (per sq ft, per hour), labor rates ($64-$183/hr), factors that increase or decrease total cost (pre-1978 homes, rowhouse access, code upgrades), and insurance deductible guidance. Based on current Philadelphia metro market data.

• damage_typestringrequiredType of damage for cost estimation
• severitystringrequiredAssessed severity level

Returns prioritized, time-critical emergency action steps for active water or fire damage in Philadelphia. Includes safety warnings, step-by-step instructions with time sensitivity flags, Philadelphia emergency contacts (PWD, PECO, PGW, Philadelphia Fire Department), and documentation checklist for insurance claims. Use this tool FIRST when a homeowner has an active emergency.

• damage_typestringrequiredType of active emergency damage

Returns Philadelphia-specific local information for damage restoration. Covers 6+ neighborhoods with housing stock analysis (rowhouses, twins, pre-war construction), common damage patterns, flood risk levels, emergency utility contacts, building code requirements, and seasonal risk factors. Helps agents provide neighborhood-aware guidance to Philadelphia homeowners.

• info_typestringType of info: neighborhood-specific or city-wide (default: city)
• neighborhoodstringPhiladelphia neighborhood slug (e.g., 'fishtown', 'south-philly')

Submits a callback request for a Philadelphia homeowner dealing with water or fire damage. A restoration concierge calls back within 15 minutes during business hours (Mon-Fri 8am-6pm ET) to assess the situation and connect with vetted local professionals. Requires phone number and situation description. Returns a reference number for tracking.

• namestringHomeowner's name (optional)
• phonestringrequiredPhone number for callback (US format)
• situationstringBrief description of the damage situation

Semantic search across 60+ expert documents covering water and fire damage restoration. Topics include drying science, moisture mapping, equipment protocols, mold prevention (IICRC S520), fire restoration (IICRC S700), insurance adjuster tactics, contractor evaluation, and Philadelphia housing patterns. Returns relevant excerpts with source citations and relevance scores. Grounded in IICRC standards with section numbers.

• querystringrequiredNatural language search query (max 1000 characters)