ServiceNow
- 10 repo stars
- Updated July 25, 2026
- mindstone/mcp-servers
Connects an AI agent to ServiceNow ITSM so it can read and act on incidents and service requests for IT operations.
About
This Mindstone MCP server connects an AI assistant to ServiceNow ITSM. A builder in an org running ServiceNow reaches for it when they want an agent to read, triage, or act on IT incidents and service requests instead of working the ServiceNow console manually.
- ServiceNow ITSM MCP
- Incident and request handling
- Basic-auth instance access
- npx npm stdio server
ServiceNow by the numbers
- Data as of Jul 26, 2026 (Skillselion catalog sync)
claude mcp add --env SERVICENOW_INSTANCE=YOUR_SERVICENOW_INSTANCE --env SERVICENOW_USERNAME=YOUR_SERVICENOW_USERNAME --env SERVICENOW_PASSWORD=YOUR_SERVICENOW_PASSWORD mcp-server-servicenow -- npx -y @mindstone/mcp-server-servicenowAdd your badge
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| repo stars | ★ 10 |
|---|---|
| Package | @mindstone/mcp-server-servicenow |
| Transport | STDIO |
| Auth | Required |
| Last updated | July 25, 2026 |
| Repository | mindstone/mcp-servers ↗ |
What it does
Connects an AI agent to ServiceNow ITSM so it can read and act on incidents and service requests for IT operations.
Who is it for?
agents that handle ServiceNow ITSM incidents and requests
Skip if: non-ServiceNow ITSM platforms
What you get
An agent reads and acts on ServiceNow incidents and service requests.
- incident triage
- request actions
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A ServiceNow ITSM MCP rather than a generic ticketing integration.
FAQ
What does it connect to?
Your ServiceNow ITSM instance.
How does it authenticate?
With your ServiceNow instance name, username, and password.