Jira Expert

# Jira Automation Examples

## Auto-Assignment Rules

### Auto-assign by component
**Trigger:** Issue created
**Conditions:**
- Component is not EMPTY
**Actions:**
- Assign issue to component lead

### Auto-assign to reporter for feedback
**Trigger:** Issue transitioned to "Waiting for Feedback"
**Actions:**
- Assign issue to reporter
- Add comment: "Please provide additional information"

### Round-robin assignment
**Trigger:** Issue created
**Conditions:**
- Project = ABC
- Assignee is EMPTY
**Actions:**
- Assign to next team member in rotation (use smart value)

---

## Status Sync Rules

### Sync subtask status to parent
**Trigger:** Issue transitioned
**Conditions:**
- Issue type = Sub-task
- Transition is to "Done"
- Parent issue exists
- All subtasks are Done
**Actions:**
- Transition parent issue to "Done"

### Sync parent to subtasks
**Trigger:** Issue transitioned
**Conditions:**
- Issue type has subtasks
- Transition is to "Cancelled"
**Actions:**
- For each: Sub-tasks
  - Transition issue to "Cancelled"

### Epic progress tracking
**Trigger:** Issue transitioned
**Conditions:**
- Epic link is not EMPTY
- Transition is to "Done"
**Actions:**
- Add comment to epic: "{{issue.key}} completed"
- Update epic custom field "Progress"

---

## Notification Rules

### Slack notification for high-priority bugs
**Trigger:** Issue created
**Conditions:**
- Issue type = Bug
- Priority IN (Highest, High)
**Actions:**
- Send Slack message to #engineering:
  ```
  🚨 High Priority Bug Created
  {{issue.key}}: {{issue.summary}}
  Reporter: {{issue.reporter.displayName}}
  Priority: {{issue.priority.name}}
  {{issue.url}}
  ```

### Email assignee when mentioned
**Trigger:** Issue commented
**Conditions:**
- Comment contains @mention of assignee
**Actions:**
- Send email to {{issue.assignee.emailAddress}}:
  ```
  Subject: You were mentioned in {{issue.key}}
  Body: {{comment.author.displayName}} mentioned you:
  {{comment.body}}
  ```

### SLA breach warning
**Trigger:** Scheduled - Every hour
**Conditions:**
- Status != Done
- SLA time remaining < 2 hours
**Actions:**
- Send email to {{issue.assignee}}
- Add comment: "⚠️ SLA expires in <2 hours"
- Set priority to Highest

---

## Field Automation Rules

### Auto-set due date
**Trigger:** Issue created
**Conditions:**
- Issue type = Bug
- Priority = Highest
**Actions:**
- Set due date to {{now.plusDays(1)}}

### Clear assignee when in backlog
**Trigger:** Issue transitioned
**Conditions:**
- Transition is to "Backlog"
- Assignee is not EMPTY
**Actions:**
- Assign issue to Unassigned
- Add comment: "Returned to backlog, assignee cleared"

### Auto-populate sprint field
**Trigger:** Issue transitioned
**Conditions:**
- Transition is to "In Progress"
- Sprint is EMPTY
**Actions:**
- Add issue to current sprint

### Set fix version based on component
**Trigger:** Issue created
**Conditions:**
- Component = "Mobile App"
**Actions:**
- Set fix version to "Mobile v2.0"

---

## Escalation Rules

### Auto-escalate stale issues
**Trigger:** Scheduled - Daily at 9:00 AM
**Conditions:**
- Status = "Waiting for Response"
- Updated < -7 days
**Actions:**
- Add comment: "@{{issue.reporter}} This issue needs attention"
- Send email to project lead
- Add label: "needs-attention"

### Escalate overdue critical issues
**Trigger:** Scheduled - Every hour
**Conditions:**
- Priority IN (Highest, High)
- Due date < now()
- Status != Done
**Actions:**
- Transition to "Escalated"
- Assign to project manager
- Send Slack notification

### Auto-close inactive issues
**Trigger:** Scheduled - Daily at 10:00 AM
**Conditions:**
- Status = "Waiting for Customer"
- Updated < -30 days
**Actions:**
- Transition to "Closed"
- Add comment: "Auto-closed due to inactivity"
- Send email to reporter

---

## Sprint Automation Rules

### Move incomplete work to next sprint
**Trigger:** Sprint closed
**Conditions:**
- Issue status != Done
**Actions:**
- Add issue to next sprint
- Add comment: "Moved from {{sprint.name}}"

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