Scenario Map

Map Inclusive Usage Scenarios

Generate a comprehensive map of how a product or feature is experienced across different abilities, technologies, and contexts — surfacing gaps before users find them.

Process

Step 1: Identify Core Tasks

List the 5–10 most important tasks for the product or feature. Focus on the tasks that matter most to users — the ones where failure means the product has failed.

Step 2: Map the Ability Spectrum

Using ability-spectrum-mapping, for each core task, rate performance across vision, hearing, motor, and cognitive spectrums. Identify the breakpoints where each task degrades or fails.

Step 3: Map Situational Contexts

Using situational-impairment-mapping, identify the realistic contexts where users encounter your product and the impairments those contexts create. Cross-reference with the ability spectrum to find compounding effects.

Step 4: Write Critical Scenarios

Using assistive-technology-scenarios, write detailed scenarios for the highest-risk combinations: the tasks most likely to fail for the users most likely to be affected.

Prioritise:

• Core tasks that fail at common ability levels
• Situational contexts that affect large user populations
• Combinations where multiple impairments compound

Step 5: Identify Gaps and Priorities

Map all findings into a single view showing:

• Which tasks work for whom
• Where the breakpoints are
• Which fixes would include the most users

Output

Deliver a scenario map containing:

1. Task × ability matrix — showing works / friction / fails for each combination 2. Situational context overlay — which contexts compound which ability barriers 3. Critical scenarios — detailed narratives for highest-risk combinations 4. Gap analysis — where the product fails and for whom 5. Priority fixes — ranked by number of users unblocked and severity of current failure