Written Communication

# Written Communication - All Guest Insights

*38 guests, 61 mentions*

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## Alex Komoroske
*Alex Komoroske*

> "Maybe in 10 different one-on-ones with people on the team, I had to explain to them a strategic thing that we were doing... Well, you know what? That should probably be a document, right? If the same idea worked for 10 different people... now I'll write that document in 30 minutes and now I have it as a memorialized thing that other people can read on their own time without having to involve me."

**Insight:** Scale your impact by identifying recurring verbal explanations and codifying them into asynchronous documentation.

**Tactical advice:**
- Identify patterns in 1:1 conversations and turn successful explanations into permanent docs.
- Use metaphors to connect 'nine of the ten dots,' inviting the reader to engage and connect the final dot themselves.

*Timestamp: 00:08:58*


## Boz
*Boz*

> "Communication is the job... it is exclusively done through the creation of artifacts or verbalizations that affect other humans. That is all there is."

**Insight:** Leadership is fundamentally a communication task; if your ideas don't break through or aren't understood, you haven't done the job.

**Tactical advice:**
- Take extreme ownership of whether your message was successfully received by the audience.
- Understand that silence and the absence of check-ins are also forms of communication.

*Timestamp: 00:51:40*

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> "One is multimodality... I will give an all-hands and then write a post with the content of the all-hands, because different people are going to respond differently to these modalities."

**Insight:** Using multiple channels and repeating key messages ensures that information is absorbed by diverse audiences.

**Tactical advice:**
- Repeat key points using different metaphors and modalities (verbal, written, visual).
- Address the audience's fears and concerns at the very beginning to establish trust in your premise.

*Timestamp: 00:56:46*


## Brandon Chu
*Brandon Chu*

> "It was the writing process itself that actually allowed me to solidify those mental models and those frameworks in my mind. And so I wasn't ahead of the game in any way. It was just I think I really wanted to disambiguate the chaos in my mind about what my job was."

**Insight:** Writing is primarily a tool for the author to achieve clarity and refine mental models, with communication being a secondary benefit.

**Tactical advice:**
- Use writing to 'release' ideas from your mind and clear space for new thinking
- Invest significant time (e.g., 40 hours) into editing and refining core ideas
- Share raw, early thoughts with others to test how your internal narrative resonates externally

*Timestamp: 27:21*


## Christina Wodtke
*Christina Wodtke*

> "They were like, "What's your confidence level on your key results? What did you do last week? And what are you doing next week?" And the last week, next week is great because it allows you to start noting down what stops you from getting shit done."

**Insight:** Weekly status updates should focus on confidence levels and blockers to facilitate cross-team learning and support.

**Tactical advice:**
- Send weekly status updates (via email or Slack) including confidence levels (1-10) for each KR.
- List 'P1' priorities for the next week and reflect on why previous priorities weren't met.

*Timestamp: 00:48:13*


## Claire Hughes Johnson
*Claire Hughes Johnson*

> "Whenever I do write something down, I'm glad I did. So I probably do more crystallizing by writing than I would admit."

**Insight:** Writing serves as a primary tool for clarifying and crystallizing complex thoughts and strategies.

**Tactical advice:**
- Use the act of writing to force clarity on topics you think you already understand

*Timestamp: 00:06:20*

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> "Having really smart communication practices is something that I think a lot of companies don't invest in early... Do you have a newsletter? Do you have founders d